An Empirical Study on the Impact of Job Rotation Practices on Employees Job Performance: Comparative Study of Public and Private Licensed Commercial Banks in Colombo District

Abstract

Moving employees from one task to another at a given time period is job rotation. Rotating employees among different jobs has become an important strategy to enhance the employees’ job performance in any organization and make them more committed towards the work. However, little attention has been given in identifying relationship between job rotation and employees job performance in banking sector and there are contradictory findings relating to the relationship between job rotation and employees job performance. Therefore, this research study was conducted in order to identify the relationship and the impact of job rotation practices on employees’ job performance of banking employees with reference to the domestic licensed commercial banks and it was conducted as comparative study between private and public banks. Primary data were collected by self-administered questionnaire. The sample consisted of fifty bank employees from public licensed commercial banks and fifty bank employees from private licensed commercial banks from the Colombo district altogether hundred was the sample size for the study. Data analysis was performed using Pearson correlation analysis, multiple regression analysis and descriptive statistics. Results of the analysis indicated that, for the both bank job rotation practices significantly and positively associate with employees’ job performance. Multiple regression analysis discovered that cross functional job rotation was the most significant factor of employees’ job performance among both bank. Significance of this study indicated that provided implications such as enhancing available literature, to understand the real association of job rotation on employees’ job performance and to managers which drive them to enhance the better rotational activities.